Whereas Totality, they support a growing business. Those companies were more corporate and, you know, more just like managing an established business. We don’t want like a big corporate third party, but the approach Totality have is much more different than my previous experience.
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When we started looking for IT support, to the point was we are a team of not IT people, we’re not saving that, let us find some IT business who can provided some sort of support.īeing a small company, we cannot afford a full time IT department in-house, we needed somebody who can understand our issues at our level. So they come down to our level and explain them really professionally and in a friendly way. I’m an accountant not and this has overall cracks of IT but not really the deep down issues. NICCEĭuring these 18 months, I’ve seen an astronomical growth and improvement in IT. I would definitely not be putting them with a company that I didn’t trust. And my single biggest client is now a client of Totality’s. So you can phone up and say, “Hello Shane, hello Lewis, hello Charlie.” They have a really good level of staff retention, so there’s people that we’ve known since we’ve been dealing with them from day one. And they tell you about little changes in technologies, they’ve saved us a fortune on our phone bills by transferring to another company.
They will tell me that a certain computer is a certain number of years old and maybe now we need to be thinking about upgrading, replacing, changing. They told us what it would involve cost-wise, gave us a realistic timeframe and organised the whole thing. One of the big things that they organised for us early on was to get fibre lines into the property. I am very open and honest that I’m quite naïve when it comes to the technology side of things. It’s just done, which is what people want.
So when we made the switch to Totality it was really refreshing that when something happened, and things do happen and they’ll happen every day, then we just get on our with daily life quite quickly. Now if you have a small team and one computer is down productivity will fall. They weren’t interested in adding value in any way, we were a name on a balance sheet, spreadsheet, we were nothing to them. You know, they come in, they talk a good game, they get you to sign up and then you phone up and it’s almost like you’re putting them out. Previous to that, we went through people so quickly. We’ve been using Totality now for about six or seven years. Whereas some of the other companies kind of looked at me a bit strangely that I didn’t want to know. I don’t want to know about a motherboard or infrastructure. Best wishes to this company and staff.I think they just kind of get business. They do what they advertise they will do-it's that simple.
I thank SoftwareProWorld very much for their integrity and honesty. This will be the very first site I shop at. While it is true they did not make any money off of me this time around, they will certainly get my business in the future when I need software. A friend recommended the site to me, and I am recommending it to all my friends as well. true to their word, I received the refund!!! I am truly amazed at this business and website. I thought to myself, "I will never see that $46.99 again-it will just be a $46.99 lesson I learned the hard way." Yet. The SofwareProWorld website advertises they will issue refunds and, again, I was somewhat skeptical. Because my add-ons are so valuable to me, I decided to return to my old version and request a refund of the 2019 version. However, the updated version didn't work out for me because it was incompatible with some of the expensive add-ons I had purchased thru the years using MS Office 2010. When I loaded it onto my computer it appeared to be everything it was advertised it to be.
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On AugI purchased the MS Office 2019 software and, I will admit, I was somewhat skeptical because the price was so great ($46.99). A company that does what it says it will do (amazing)